Frequently Asked Questions
Everything you need to know about our premium menswear and services.
What is your standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days for all domestic orders.
How do I return or exchange an item?
You can return or exchange unworn items with original tags within 30 days of purchase through our online portal or at any Peter Jackson store.
Do you offer professional tailoring services?
Yes, we provide in-store tailoring and alterations to ensure your suits and shirts have the perfect bespoke fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free payment options like Afterpay and Zip Pay.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Are your suits made from natural fibers?
We pride ourselves on quality, using premium natural fibers including 100% Australian Merino Wool and Italian linen for our collections.